Product News, ZERA News

Support for old used devices

As a rule, product redesign is part of innovation and further development, which conversely means that support can no longer be offered for older devices.

Here are a few explanations:

  • When service is required, we often cannot provide spare parts because certain components are simply no longer available in the rapidly changing marketplace.
  • Even if an old used device is successfully repaired, the likelihood is that further repairs to other components will be unavoidable due to its age.
  • The use of new equipment offers added value in the form of a 2-year warranty, assured spare parts availability, increased efficiency, and the use of state-of-the-art technology.

Detailed information on the affected ZERA devices can be found >> here.