Device defective?
Before you send your defective device to us, please fill out our CALL form and send it to service@zera.deYou will then receive a CALL number from us. Please write the CALL number clearly on the package and the accompanying letter.
Discontinuation of devices (> 10 years)
Unfortunately, we can no longer supply spare parts for devices older than 10 years. Overview:
ZERA NoSpareParts GERMAN (DE) ZERA NoSpareParts ENGLISH (ENG)
More in the product area
In our product section you will find further detailed information about our >> Repairs and maintenance.
CALL form
To ensure we can respond to your service request as quickly as possible, please use our CALL form:
delivery address
Please send the defective device, including the accompanying letter, well packaged to the following address:
ZERA GmbH
Service Department
Humboldtstrasse 2a
53639 Koenigswinter
Germany
